*Please note this is a 9 month maternity cover role*
Your Coop are looking for a Property and Benefits Insurance Advisor to join our society. We’re a multi-business group operating in Food Retail, Childcare, Funeral-care, Travel, Post Office, Pharmacy and Utilities, meaning you will get a breadth of multi-sector experience in a complex and fast-moving organisation. No two days will ever be the same!
At Your Coop, you will be part of business that puts people at the heart of everything they do. What makes us different?
The money you help us make is returned to our members and communities. We are a cooperative which means we share a third of our profits to our members and invest a third in our community support initiatives. In a profit-driven world, we are the difference.
We’re proud to be owned by our members, and we’d love to be owned by you.
As a Property and Benefits Insurance Advisor, you will be:
Insurance Claims
• Processing material damage/business interruption claims on a day-to-day basis, by collating and investigating substantiating information prior to submission to insurers, often to a very tight deadline
• Processing death in service and claims liasing with HR as required
• Liaising with insurers, brokers and loss adjusters on a regular basis, seeking guidance as and when required
• Reviewing claims regularly ensuring that all relevant costs have been considered and recovered for discussion
• Recording claim data using various systems and providing monthly updates to the Head of Insurance & Compliance
• Processing material damage claims which fall beneath the insurance excess and recovering costs on behalf of the Society
• Producing period claims updates to the trading groups
• Providing claims advice to colleagues across the business, as and when required, referring to the Head of Insurance & Compliance
Property Insurance
• Maintaining up-to-date records of insured values for the Society’s property portfolio and arranging cover as and when required
• Completing a quarterly property declaration to Insurers/Brokers confirming any additions/deletions/adjustments to the insurance cover
• Dealing with acquisitions, as required, ensuring all relevant areas of insurance are considered and appropriate insurance cover arranged
• Maintaining up-to-date records of safes at the trading sites and ensuring that these are communicated to the relevant parties
Benefits Insurance
• Assisting with the insurance renewal process for Death in Service (DIS), Permanent Health Insurance and Business Health Select Plan, collating the data and reviewing in conjunction with the Head of Insurance & Compliance to ensure the most appropriate and most cost-effective cover is provided
• Assisting with the processing of DIS insurance claims
Insurance Reporting/Record Keeping
• Providing period updates on claims for discussion
• Liaising with Finance with regards to claim costs as required
• Maintaining claims records in line with Insurance claim guidelines
General Insurance
• Working as a member of the Insurance Team covering in the absence of others
• Dealing with confidential, sensitive information in an appropriate manner
• Ensuring that good customer service is provided at all times