Personal Funeral Advisor

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Cowley
Customer Service
£10.56 per hour
Permanent
37.5
LEVEL4

About the Role:

Your Co-op are looking for empathetic and compassionate people to join our Funeral-care team. As a Personal Funeral Adviser, you will work to ensure that families give their loved ones a sincere and memorable farewell. 

Midcounties are honoured to be part of the Co-operative Family, a trusted name that has been serving the local communities for over 150 years.

We can provide you with a pathway to develop in a career in a truly rewarding profession where the focus is making a challenging time memorable for the right reasons.

Here you will be part of business that puts people at the heart of everything they do. 

As a Personal Funeral Adviser, you will:
Arrange, promote and advise on Funeral Services, Pre-paid plans, Memorial Masonry, Remembrance Keepsakes and any related funeral service matter 
Ensure all funeral related enquires are managed to the highest of standards 
Create and maintain excellent working relationships with an internal and external parties 
Arrange and conduct caring and sensitive visits to the chapel of rest
Ensure quality control related to all coffins and ancillary items in the funeral home
Monitor the condition and care of the deceased persons in our funeral home 
Support the community by way of volunteering and charity events, also actively promote the business and membership within the local community.
 

About You:

hendreTo be a successful candidate for this role you will need: 

A full UK Driving Licence 
Excellent communicator and good rapport builder 
Passionate about delivering customer care and service 
To be comfortable with dealing with the deceased
Empathy and respect towards the deceased and their families 
To be organised and attentive 
 

Why Join Us?

As well as operating a Funeral-care business, Your Co-op has a wide variety of trading groups meaning you would get the best of many worlds:

Opportunities to work across all our trading groups – food retail, childcare, travel, utilities, post office, pharmacy and support services. 
Rewards – food and drink discounts, childcare discounts, travel holiday discounts and more
Paid volunteering hours to help a community cause of your choice
Annual share of profits
Pension contribution 
On call hours – potential to earn extra money

Apply now to be part of Your Co-op!

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