Assistant HR Advisor

Human Resources
Cooperative House

About the Role:

Your Coop are looking for an Assistant HR Advisor to join our society. We’re a multi-business group operating in Food Retail, Childcare, Funeral-care, Travel, Post Office, Pharmacy and Utilities, meaning you will get a breadth of multi-sector experience in a complex and fast-moving organisation. No two days will ever be the same! 
At Midcounties, you will be part of business that puts people at the heart of everything they do. What makes us different?
The money you help us make is returned to our members and communities. We are a cooperative which means we share a third of our profits to our members and invest a third in our community support initiatives. In a profit-driven world, we are the difference. 
We’re proud to be owned by our members, and we’d love to be owned by you. 
As an Assistant HR Advisor you will be responsible for: 
Provide advice on absence management, flexible working, performance management, long term sick, family leave including maternity and absent without leave processes, owning the straightforward cases and escalating complex or high-risk cases to a HR Advisor
Ownership of straight forward case load including but not limited to grievances and disciplinaries
Answer the HR advice line queries, escalating the high risk or complex cases to the HR Advisors.
Provide administration support to the Head of Colleague Relations and the HR Advisory team including drafting letters, updating the HRIS and running reports
Ensure all case work is effectively managed without any delays
Respond to telephone and email queries in an efficient and timely manner, providing an excellent level of customer service
Produce management information and employee data reports as requested
Provide administration support for large projects such as printing paperwork and preparing packs, collating paperwork and owning the monitoring spreadsheet
Maintain employee records by accurately updating IFS to ensure that the electronic employee records are kept up to date; scanning and e filing documents in a timely manner, shredding paperwork when it is no longer required
Ensure that all employee data is processed and dealt with in a confidential and sensitive manner and in line with the General Data Protection Regulation 20
Take part in an on call weekend rota for serious incidents which require urgent HR advice
The role will be office based however a small amount of travel may be required but this will be by exception and with prior authorisation from the Head of Colleague Relations
Occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Society

About You:

 To be a successful candidate for this role you will need: 
Previous experience of providing advice on employee relations matters
Basic understanding of HR processes and procedures, relating to employee relations
Basic understanding of employment legislation
Excellent IT skills with working knowledge of word and excel
Ideally studying towards or qualified to CIPD level 5 or above, or has the equivalent work experience

Why Join Us?

Joining a multi-sector business means you would get benefits from a range of different areas:

Opportunities to work across all our trading groups – food retail, childcare, funeral, travel, utilities, post office, pharmacy 
Rewards from a range of business groups including food store discounts, childcare discounts, travel holiday discounts and more! 
3 volunteering days per year to help a community cause of your choice
Annual share of profits
Competitive salary 

Apply now to be part of Co-op Midcounties! 

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