Post Office Counter Clerk - Part Time

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Location
Wombourne
Specialism
Customer Service
Advertising Salary to Display
£9.23
Site Name
wombourne post office
Vacancy Type
Permanent
Hours Per Week
8
Job Grade
LEVEL3

About the Role:

    Being a Post Office Counter Clerk with Your Co-op is more than operating tills. Here you will be part of business that puts people at the heart of everything they do. 
    What makes us different? We invest a third of our profits in our members and a third in our community support initiatives. In a profit-driven world, we are the difference.
    We’re proud to be owned by our members, and we’d love to be owned by you.

    As a Post Office Counter Clerk, you will:

    Go the extra mile to ensure customers have a fantastic post office experience whilst adopting an approaching and friendly manner 
    Create a good rapport with customers and engage with them about our products, services and membership
    Work to maximise sales opportunities whilst still satisfying the customers needs 
    Familiarise yourself with the products we sell and services we offer to share knowledge with customers 
    Ensure customer complaints are dealt with politely and professionally 
    Be actively involved with social initiatives and volunteering hours to support your local community

About You:

To be a successful candidate for this role you will need: 

Excellent ability to provide customer service and a passion for providing customer care 
A natural ability to listen, interact and communicate with customers
Flexibility to work a range of shifts including evening and weekends
To be presentable and tidy at all times 
Confidence and a friendly, approachable nature 

 

Why Join Us?

As well as operating a Post Office business, Your Co-op has a wide variety of trading groups meaning you would get the best of many worlds:

Opportunities to work across all our trading groups – food retail, childcare, funeral, travel, utilities, pharmacy and support services. 
Rewards from a range of business groups including food store discounts, childcare discounts, travel holiday discounts and more! 
Paid volunteering hours to help a community cause of your choice
Annual share of profits

Apply now to be part of Your Co-op
 

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