Travel Consultant

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Location
Derby
Specialism
Customer Service
Advertising Salary to Display
£9.50 to £10 per hour
Site Name
Derby Travel
Vacancy Type
Permanent
Hours Per Week
30
Job Grade
Midcounties Career Framework Level 3

About the Role:

Your next adventure starts here at Your Coop Travel! 

We are the one of the only travel groups in the UK which is part of larger family of businesses which form The Midcounties Co-operative, which makes our travel business even more unique! 
 
We're an independent agency, which means we have wider choice of packages and we work closely with over 300 major tour operators. 

We’re looking for a passionate and energetic Travel Consultant to join our growing Society and create unforgettable experiences for our members and customers. 


As a Travel Consultant, you will:

Provide unrivalled customer service by continuously going the extra mile
Achieve sales and profit targets by maximising customers bookings
Maximise selling opportunities through upselling additional products and services
Act as a role model to trainee consultants in the branch 
Actively participate in training to enhance knowledge and personal development

About You:

To be a successful candidate for this role you will need: 

Some experience in sales or customer focused environments 
Passion and enthusiasm for travel 
Confidence, a sociable and vibrant nature 
Excellent communication skills 

Why Join Us?

You may be thinking what makes Your Coop Travel unique? Why should I join? Here are three reasons why you should join the society! 

1. Community – We believe in helping each other out colleagues and communities alike  
2. Culture – We have a flexible and unique working culture where everyone has the platform to voice how we can do better
3. Opportunity – We pride ourselves on the foundation that everyone should have the ability to grow and prosper

Joining us means you will be part of something amazing and it also means you will have access to lots of great benefits including: 

• 10% Coop Discount (20% every payday weekend on food)  
• Coop Exclusive Discounts (Who doesn’t love a discount) 
• 22 Days Annual Leave (Because we all need a break) 
• Coop Society Membership (Because we want to know how we can do better)  
• 3 Days a Year for Volunteering Hours (Now more than ever we need to support one another)
• GroceryAid Colleague Support (Because sometimes we all need a helping hand) 
• Refer a Friend Reward Scheme (We want everyone to shout how a business should be run)
• Training and Development Opportunities (Because everyone can be themselves)

We welcome applications from sectors not limited to but including retail, hospitality, and logistics so if you are looking to bring the sunshine back to travel, we would love for you to join our fantastic team! 

If you’d like to see more of what we offer to our Colleagues, please see the ‘Reward and Benefits’ section of our Careers Website site. 

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