Simple Stores Manager in Warwick

Warwick

Retail Management

Up to £58,900

Co-operative House, Warwick

Permanent

39

Midcounties Career Framework Level 8

Not Specified

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Simple Stores Manager

About the role:

Are you a dynamic leader with a passion for simplifying processes and driving innovation? We’re looking for an experienced Simple Store Manager to lead our Simple Stores Team, shaping the future of Food Retail through cost efficiencies, digital innovations, and streamlined operations.

You will identify new data, processes or digital solutions to make it easier for our colleagues and ensure we have connected colleagues who can deliver and enhance the member experience.

As part of this role, you will:
• Identify opportunities for efficiencies and simplification within the food retail operating model via six sigma and lean approach and create a new strategy and plan to deliver
• Manage a team to deal with customer and member complaints, queries, providing insights as to how we can improve processes as a result of the complaints and improve customer experience
• Use data and insights to create strategy to ensure that colleagues and customers are understood and listened to
• Review ROI and create benefits and business cases to be approached by finance governance
• Work with Food and across the society to review and create a lower cost model for all food formats

For more details about the role, please check the attached Job Description.

Who are we looking for?

To be successful in the role, you will need:

• Previous experience of using data and insights to drive a strategy and improvement roadmap
• Strong commercial acumen, stakeholder management, and can influence up to board level
• Experience of creating a strategy, based on data insight and ROI
• Strong leadership skills
• Experience of delivering cost, cultural, digital and process improvement programs and embedding into a culture
• Experience in an Operational retail role
• Proven experience of finding efficiencies and delivering savings and track record of delivering projects
• Retail operational experience, process mapping, root cause analysis, proven track record delivering savings and customer care are desirable

What can we offer you?

We are now offering an enhanced to all Colleagues at Your Coop:

- 20% off Food shopping (usually 10% all year round rising to 20% on pay day events)
- Holidays for less with up to £500 off Travel

Other benefits:
• up to 60% off Childcare fees
• Refer a Friend Scheme
• Paid time off for volunteering
• Colleague Support Fund
• GroceryAid Colleague Mental Health Support
• Ethical mobile and broadband deals
• Annual leave that grows with your career
• Full training and accredited development programmes

… and many more!

Apply

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