To deliver an authentic, artisan food-market experience within a convenient and superior shopping environment for those who are passionate about quality, provenance, and great food. Whilst leading and providing an exceptional efficient and effective service led culture to our members / customers, understanding their needs and requirements and continually working to exceed their expectations across. Simply nothing is too much trouble.
Full accountability for the food hall operations, all people aspects and leadership of the team will be required to maximise the member experience, sales, maximise profit contribution from, their operations. Through effective monitoring of all key areas and KPIs which include sales, merchandising, display, quality control, stock and ordering systems, stock loss, service propositions, procedures, controllable costs, customer insight, colleague training and colleague development.
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