Workforce Management Planner - Kronos

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Warwick
Analyst
£28,000 - £34,000
Cooperative House
Permanent
39
LEVEL6

About the Role:

Your Coop are looking for a Workforce Management Planner to join our society. We’re a multi-business group operating in Food Retail, Childcare, Funeral-care, Travel, Post Office, Pharmacy and Utilities, meaning you will get a breadth of multi-sector experience in a complex and fast-moving organisation. No two days will ever be the same! 
 
At Your Coop, you will be part of business that puts people at the heart of everything they do. What makes us different? The money you help us make is returned to our members and communities. We are a cooperative which means we share a third of our profits to our members and invest a third in our community support initiatives. In a profit-driven world, we are the difference.
 
We’re proud to be owned by our members, and we’d love to be owned by you.

 
As a Workforce Management Planner, you will:
 
Work closely with HR, Operations and Finance teams to create a bottom up annual budget and Quarterly forecasting within the Kronos system provide in a timely manner for scheduling in stores and the NEW food budget timeframes laid out by finance 
Lead the end to end budget process including the creation of a plan to get there, manage stakeholders and provide updates to the RTM on progress and any blockers
Work with the fit to land team to ensure all activity is captured and costed to feed into the annual budget process 
Create a continuous improvement plan to drive forecast accuracy, compliance of scheduling to forecasting, compliance to process and the ops model, reduce manual interventions in retail and number of services now calls. Look at root cause around call volumes and contacts and create a plan to improve 
Provide transparency to customers on deadlines and deliver to agreed timings as per the WFM annual plan 
Work with stakeholder to embed Kronos system and ways of working across the society. Look at root cause to drive continuous improvement 
Proactively Seek out feedback from stakeholders to ensure we meet customer needs wants and expectations and to understand how we embed compliance and cultural changes to how we work 
Ensure that all changes to process in store are included in the operating model, reflected in the system, and built into the financial budgeting process. 
Drive forecast accuracy by ensuring the accuracy of all feeds into the forecast i.e. labour standards, store characteristics, transaction data, sales etc 
Manage and review labour standards to ensure efficiencies are being met in store and make recommendations where possible.
Support 5-year strategy projects, simple savings initiatives or new FTL activity by providing clarity on the cost of the task or operating model 
Support the Business insight analyst with the development and improvement of reporting capabilities and analytics and support the Provision of insight and recommendations to store coverage and   compliance reporting to stores, based on Workforce KPIs
Contribute to the development of a high-performance culture within the Workforce Management Team.
Seek to embed Kronos and grow trust by using a training needs analysis, respond to training requirements with new initiatives and drive positive messaging throughout the business.
Deliver technical accuracy to a non-technical audience, with varying levels of capability within various target groups.
Seek out opportunities to learn from external parties on best practice and innovation in the Workforce Management area and make recommendations on improvements.

About You:

To be a successful candidate for this role you will need: 

Previous experience of the Kronos application including administration, configuration and managing Kronos budgeting
Time and Attendance and Scheduling including Labour Standards
Excellent analytical and critical thinking skills as well as excellent organisation skills
Experience of reporting/analytics and to drive business opportunities is desirable
Food Retail experience, knowledge and a proven track record in customer services is essential

Why Join Us?

Why join us? 

Joining a multi-sector business means you would get benefits from a range of different areas:

Opportunities to work across all our trading groups – food retail, childcare, funeral, travel, utilities, post office, pharmacy 
Rewards from a range of business groups including food store discounts, childcare discounts, travel holiday discounts and more! 
3 volunteering days per year to help a community cause of your choice
Annual share of profits
Competitive salary 
Competitive pension contribution
Free onsite parking

Apply now to be part of Your Coop! 

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